Positive: Huge warehouse Very efficient products Warehouse extremely efficient, also delivery Amazon justifies intense work control Negative: Stressing out workers Deneid worker less stressful position for attending family issues. Unsympathetic for balancing work & life Constantly reminding about their productivity Extreme targets, close monitoring system. Extreme/bizarre control measures (cage) Workers view: Execs on the verge of mental breakdown Drivers many hours unpaid overtime Vacation spent working: Fear of getting fired No time for washroom breaks Relentles targets -> unsafe driving. Hence unsafe working conditions Homework for Sep 20: Apple, Google, Samsung, Microsoft, Facebook